Privacy Policy

Privacy Policy for Crystal Hearing Aid
GDPR-Compliant – Applies to the app published by Fatih Şennik on Google Play

Your privacy is extremely important to us. Fatih Şennik only does what it is supposed to do as specified in the app features and settings. No user or device data is used for anything other than the documented features. All permissions declared by the apps have a valid technical reason.

This privacy policy governs your use of the Android application Crystal Hearing Aid, created and published by Fatih Şennik.

For EU users: This Privacy Policy also ensures compliance with the General Data Protection Regulation (GDPR), including rights to access, rectification, deletion, restriction, data portability, objection, and withdrawal of consent.

The Application obtains the information you provide when you download and register the Application. Registration is optional, but some features may not be available unless you register.

When you register and use the Application, you generally provide:
  • Name, email address, age, username, password, and other registration info
  • Transaction-related info (purchases, offers, app downloads)
  • Support inquiries
  • Payment information (processed securely via third-party providers)
  • Other information entered during app use
This information may be used to contact you regarding important updates, notices, or promotions.

The Application may automatically collect:
  • Device type and unique identifiers
  • IP address
  • Operating system
  • Mobile browser type
  • Usage statistics

The Application may use GPS or similar technology to determine your approximate location (e.g., city level) for functionality or relevant advertisements. Your precise location is never shared with third parties. You can disable location services in your device or app settings.

Do third parties see and/or have access to information obtained by the Application?

Yes. We will share your information with third parties only in the ways described in this privacy statement. This includes both User Provided and Automatically Collected information.

We may disclose your information in the following circumstances:
  • As required by law: To comply with a subpoena, court order, or similar legal process issued by a competent authority.
  • To protect rights and safety: When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • With trusted service providers: We may share information with companies or individuals that perform services on our behalf, such as cloud storage, customer support, analytics, and payment processing. These providers cannot use the information for their own purposes and are required to maintain strict confidentiality.
  • In case of business transactions: If Fatih Şennik is involved in a merger, acquisition, or sale of all or part of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or use of your information.
  • Advertising and analytics providers: We work with advertisers and third-party advertising networks to deliver relevant advertising and monitor performance. These third parties may receive anonymized or pseudonymized data, including device identifiers, non-precise location information (e.g., postal code), and app usage statistics.

Automatic Data Collection and Advertising:
We may work with analytics companies to understand how the Application is being used, including frequency and duration of use. Advertising partners may collect information about how you interact with ads in the app, which helps keep the app free or low-cost. To protect your anonymity, encryption and aggregation methods are used. Third parties may also collect anonymized information about other applications you’ve installed, websites you visit, and general location data (non-precise) to serve targeted advertising.

We may share encrypted versions of data you provide to enable our partners to enhance analytics or advertising, always in accordance with GDPR and applicable privacy laws.

Opt-Out: If you wish to opt out from third-party use of this information for targeted advertising, please refer to the “Opt-Out Rights” section of this policy or contact us at [email protected].

Processing Categories:

This type of service allows User Data to be utilized for advertising purposes displayed as banners or other advertisements within the Application, possibly based on User interests. This does not mean that all Personal Data are used for advertising purposes.

Some services may use Cookies to identify Users or behavioral retargeting techniques, displaying ads tailored to User interests and behavior, including data detected outside this Application.

Example: AdMob (AdMob Google Inc.)

Personal Data collected: Cookies and Usage data.

Place of processing: US – Privacy Policy

The services in this section allow monitoring and analyzing app usage to improve performance and track User behavior.

Example: Google Analytics (Google Inc.) – collects Data to prepare reports and share with other Google services. Data may also be used to personalize ads of Google's advertising network.

Personal Data collected: Cookies and Usage data.

Place of processing: US – Privacy PolicyOpt Out

By filling in the contact form with their Data, the User authorizes the Application to use these details to reply to requests for information, quotes, or other requests as indicated by the form.

Personal Data collected: email address.

Users have multiple options to control the collection and use of their personal data:

  • Opt-out of all data collection by uninstalling the Application:
    You can stop all collection of information by simply uninstalling the Application from your device. This removes all app permissions and prevents further data collection. Use the standard uninstall processes available on your mobile device or via the app marketplace.
    Additionally, you may request an explicit opt-out by emailing us at [email protected]. We will process your request promptly.
  • Opt-out from targeted advertising:
    You can prevent advertisers and third-party advertising networks from using your data for personalized ads. This includes:
    • Turning off in-app internet access or app-specific advertising permissions.
    • Disabling location services for the Application in your device settings, which stops collection of geolocation data for ad targeting.
    • Opting out via system-wide advertising settings (e.g., Google Ad Settings or Apple’s Limit Ad Tracking).
    If you want further assistance to opt-out of all advertising tracking or data usage, contact us at [email protected].
  • Additional GDPR Rights (for EU users):
    Under the GDPR, users also have the right to access, correct, delete, restrict processing, data portability, object to processing, and withdraw consent. You can exercise any of these rights by contacting us at [email protected].

We aim to honor all opt-out and GDPR requests promptly, and will provide confirmation once your request has been processed. Please note that some functionalities of the Application may be limited if you opt-out of certain data processing.

User-provided data is retained while using the Application and for a reasonable time thereafter. Automatically collected data may be retained for up to 24 months and then anonymized. Deletion requests: [email protected]

The Application is not intended for children under 13. If a child provides information without consent, contact [email protected] to delete it promptly.

Physical, technical, and procedural safeguards protect your information. Access is limited to authorized personnel. No system is completely secure.

Updates are posted here. Continued use constitutes acceptance of changes.

For privacy-related inquiries: [email protected]

Fatih Şennik
Kocasinan Merkez Mah Ağaç Sok No:8 D:11
Bahçelievler / İstanbul, Turkey
Email: [email protected]

Disclaimer: The developer, Fatih Şennik, shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any other damages of any kind, including but not limited to loss of profits, data, or other intangible losses, arising out of or related to your use of the Application, even if the developer has been advised of the possibility of such damages.

This includes, without limitation, damages resulting from:

  • Errors, bugs, or inaccuracies in the Application;
  • Unauthorized access to, or use of, your data or device;
  • Interruption or cessation of operations;
  • Viruses, malware, or other malicious software;
  • Any reliance on the information or features provided by the Application.

While we strive to provide a secure and reliable service, the Application is provided "as is" without warranties of any kind, either expressed or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

By using the Application, you agree that Fatih Şennik is not responsible for any damages or losses resulting from your use of the Application.

This policy complies with GDPR and EU directives (95/46/EC and 2002/58/EC, as amended).